Introduction to Microsoft Dynamics 365
Completed by Diane König
April 19, 2026
10 hours (approximately)
Diane König's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Customer Engagement
- Category: Order Management
- Category: Lead Generation
- Category: Resource Allocation
- Category: Power BI
- Category: Sales Pipelines
- Category: Microsoft Teams
- Category: Prospecting and Qualification
- Category: Customer Relationship Management (CRM) Software
- Category: Scheduling

