Introduction to Customer Service
Completed by April Bigler
April 19, 2025
18 hours (approximately)
April Bigler's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Customer Service
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Problem Solving
- Category: Communication
- Category: Transaction Processing
- Category: Greeting Customers
- Category: Retail Sales
- Category: Retail Store Operations
- Category: Conflict Management

