Introduction to Microsoft Dynamics 365
Completed by Prantik Mukherjee
February 18, 2026
10 hours (approximately)
Prantik Mukherjee's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Sales Pipelines
- Category: Customer Engagement
- Category: Customer Insights
- Category: Sales Process
- Category: Customer Relationship Management (CRM) Software
- Category: Resource Allocation
- Category: Marketing Automation
- Category: Lead Generation
- Category: Marketing
- Category: Sales Management
- Category: Order Management
- Category: Scheduling

