Introduction to Customer Service
Completed by EFEHI LILIAN IYENOMA
January 7, 2025
18 hours (approximately)
EFEHI LILIAN IYENOMA's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Communication
- Category: Call Center Experience
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
