Customer Service Fundamentals
Completed by Dewa Ketut Alit Juniawan
December 22, 2025
14 hours (approximately)
Dewa Ketut Alit Juniawan's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Support
- Category: Customer Engagement
- Category: Customer and Client Support
