Introduction to Customer Service
Completed by Williams Zaccheus
July 25, 2023
18 hours (approximately)
Williams Zaccheus's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Customer Support
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Communication
- Category: Problem Solving
- Category: Empathy
- Category: Non-Verbal Communication
- Category: Call Center Experience
- Category: Retail Store Operations
