Introduction to Customer Service
Completed by Williams Zaccheus
July 25, 2023
18 hours (approximately)
Williams Zaccheus's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Empathy
- Category: Time Management
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management

