Understanding User Needs
Completed by Pascal Philippe Klein
January 4, 2021
10 hours (approximately)
Pascal Philippe Klein's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Qualitative Research
- Category: User Experience
- Category: Interviewing Skills
- Category: User Research
- Category: Research Methodologies
- Category: Research Design
- Category: Data Collection
- Category: Human Computer Interaction
- Category: Design Research
- Category: Human Centered Design
- Category: Research
- Category: Needs Assessment
