Salesforce Basics
Completed by Juanitta Dare
April 4, 2021
4 hours (approximately)
Juanitta Dare's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Data Management
- Category: Sales Development
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Customer Engagement
- Category: Automation
- Category: Sales Process
- Category: User Accounts
- Category: Customer Success Management
