Customer Service Fundamentals
Completed by Philip Schaffer
December 28, 2023
14 hours (approximately)
Philip Schaffer's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Telephone Skills
- Category: Service Level
- Category: Customer Service
- Category: Customer Support
