Customer Service Fundamentals
Completed by Ashok Sadu
December 11, 2021
14 hours (approximately)
Ashok Sadu's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Support
- Category: Customer Engagement
- Category: Customer and Client Support
