Customer Service Fundamentals
Completed by CHOLWE SYAMPEYO SYAKULIPA
August 17, 2019
14 hours (approximately)
CHOLWE SYAMPEYO SYAKULIPA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Technical Support and Services
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Service
- Category: Customer and Client Support

