Call Center Customer Service
Completed by Sarah Mae Alcober De los Reyes
July 14, 2023
19 hours (approximately)
Sarah Mae Alcober De los Reyes's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Growth Mindedness
- Category: Customer experience improvement
- Category: Problem Solving
- Category: Customer Data Management
- Category: Record Keeping
- Category: De-escalation Techniques
- Category: Performance Metric
- Category: Inbound Calls
- Category: Telephone Skills
- Category: Customer Service
- Category: Personal Development
- Category: Teamwork

