Customer Service Fundamentals
Completed by Anthony Hagood
February 10, 2026
14 hours (approximately)
Anthony Hagood's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Process Management
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Service

