Customer Service Fundamentals
Completed by Mark Hopson
October 15, 2024
14 hours (approximately)
Mark Hopson's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Empathy
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Customer Support
- Category: Help Desk Support
- Category: Communication
- Category: Customer Service
- Category: Personal Attributes
- Category: Customer Engagement
- Category: Process Management
- Category: Service Level
