Influencing People
Completed by Northrop Obrien
June 18, 2016
11 hours (approximately)
Northrop Obrien's account is verified. Coursera certifies their successful completion of Influencing People
What you will learn
Gain influence tactics to become more persuasive and influential in working with your superiors, peers, and even subordinates.
Build and maintain high-quality relationships to maximize your informal power and ability to influence others.
Distinguish between influence and manipulation.
Skills you will gain
- Category: Trustworthiness
- Category: Tactfulness
- Category: Decision Making
- Category: Social Skills
- Category: Rapport Building
- Category: Leadership Development
- Category: People Development
- Category: Public Speaking
- Category: Relationship Management
- Category: Professional Networking
- Category: Persuasive Communication
- Category: Organizational Structure
