Salesforce Basics
Completed by Jimmy Mcnair
May 16, 2022
4 hours (approximately)
Jimmy Mcnair's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Marketing Management
- Category: Salesforce
- Category: Sales Enablement
- Category: Customer Success Management
- Category: Customer Engagement
- Category: User Accounts
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: Data Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
