Customer Service Fundamentals
Completed by Eniola Priscilla Falana
May 14, 2019
14 hours (approximately)
Eniola Priscilla Falana's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Process Management
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Problem Solving
- Category: Communication
- Category: Customer Service
- Category: Telephone Skills

