Introduction to Customer Service
Completed by Felecia Williams
May 10, 2025
18 hours (approximately)
Felecia Williams's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Time Management
- Category: Empathy
- Category: De-escalation Techniques
- Category: Customer Service
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Communication
- Category: Call Center Experience
- Category: Problem Solving

