Introduction to Customer Service
Completed by Ha Hua
October 2, 2024
18 hours (approximately)
Ha Hua's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Customer Service
- Category: Time Management
- Category: Communication
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: Transaction Processing
- Category: Greeting Customers
- Category: Root Cause Analysis
