Salesforce Basics
Completed by Dion Kew Xue Yang
June 29, 2023
4 hours (approximately)
Dion Kew Xue Yang's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Automation
- Category: Security Management
- Category: Data Management
- Category: Marketing Automation
- Category: Customer Communications Management
- Category: Cloud-Based Integration
- Category: Data Security
- Category: Customer Relationship Management (CRM) Software
- Category: Marketing Management
- Category: Business Reporting
- Category: Customer Engagement
- Category: User Accounts
