Lead Management in Salesforce
Completed by Matthew Chandler
April 10, 2026
29 hours (approximately)
Matthew Chandler 's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Pipelines
- Category: Sales Prospecting
- Category: Data Entry
- Category: Sales Support
- Category: Sales Management
- Category: Promotions and Campaigns
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Operations
- Category: Sales Process
- Category: Sales Development
- Category: Sales Enablement
