Salesforce Introduction
Completed by Sinem Ariman
June 18, 2026
5 hours (approximately)
Sinem Ariman's account is verified. Coursera certifies their successful completion of Salesforce Introduction
What you will learn
Grasp the essentials of Cloud Computing and their business applications.
Understand the core principles of Customer Relationship Management (CRM).
Master Salesforce navigation and usage, from setting up accounts to utilizing advanced features.
Distinguish between Salesforce Classic and Lightning experiences.
Skills you will gain
- Category: Role-Based Access Control (RBAC)
- Category: User Provisioning
- Category: Identity and Access Management
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Data Management
- Category: Account Management
- Category: Email Automation
- Category: Cloud Applications
