Introduction to Customer Service
Completed by Mukarram Ali
September 1, 2025
18 hours (approximately)
Mukarram Ali's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Conflict Management
- Category: Customer Support
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Communication
- Category: Call Center Experience
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Empathy
- Category: Customer Service

