Introduction to Customer Service
Completed by Anthony Obiechina
November 10, 2023
18 hours (approximately)
Anthony Obiechina's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: De-escalation Techniques
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Empathy
- Category: Time Management
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Transaction Processing
- Category: Non-Verbal Communication

