Business-to-Consumer (B2C) Sales Strategies and Techniques
Completed by Diogo Caldeira Branco
October 29, 2024
2 hours (approximately)
Diogo Caldeira Branco's account is verified. Coursera certifies their successful completion of Business-to-Consumer (B2C) Sales Strategies and Techniques
What you will learn
Demonstrate an understanding of B2C Sales and identify relevant examples.
Apply strategies to identify your target audience.
Demonstrate effective communication and product knowledge to build consumer trust.
Apply basic sales techniques to convert prospects into customers.
Skills you will gain
- Category: Brand Loyalty
- Category: Rapport Building
- Category: Customer Retention
- Category: Closing (Sales)
- Category: Communication
- Category: Target Market
- Category: Business-To-Consumer
- Category: Oral Expression
- Category: Sales Strategy
- Category: Customer Engagement
- Category: Product Knowledge
- Category: Target Audience
