Customer Service Fundamentals
Completed by George Miled Bouled
May 6, 2022
14 hours (approximately)
George Miled Bouled's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Customer Support
- Category: Service Level
- Category: Customer and Client Support
- Category: Communication
- Category: Personal Attributes
- Category: Process Management
- Category: Greeting Customers
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
