Introduction to Customer Service
Completed by Samira Soltani
October 29, 2023
18 hours (approximately)
Samira Soltani's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Call Center Experience
- Category: Active Listening
- Category: Greeting Customers
- Category: Retail Sales
- Category: Customer Support
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Customer Complaint Resolution
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Communication

