Introduction to Customer Service
Completed by Samira Soltani
October 29, 2023
18 hours (approximately)
Samira Soltani's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Non-Verbal Communication
- Category: Customer Support
- Category: Problem Solving
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Root Cause Analysis
- Category: Communication
- Category: Transaction Processing
- Category: Customer Service
- Category: Time Management

