Introduction to Customer Service
Completed by Samira Soltani
October 29, 2023
18 hours (approximately)
Samira Soltani's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Problem Solving
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Empathy
- Category: Retail Sales
- Category: Call Center Experience
- Category: De-escalation Techniques
- Category: Ability To Meet Deadlines
- Category: Time Management
- Category: Customer Service
- Category: Non-Verbal Communication

