Salesforce Basics
Completed by KOUSHIK YADAV AENUMALA
April 14, 2021
4 hours (approximately)
KOUSHIK YADAV AENUMALA's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Success Management
- Category: User Accounts
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Development
- Category: Automation
- Category: Marketing Management
- Category: Business Reporting
- Category: Security Management
- Category: Stakeholder Engagement
- Category: Sales Enablement
- Category: Data Security
- Category: Marketing Automation
