Call Center Customer Service
Completed by Drucilla Hubbard
December 25, 2025
19 hours (approximately)
Drucilla Hubbard's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Verbal Communication Skills
- Category: De-escalation Techniques
- Category: Data Entry
- Category: Customer Complaint Resolution
- Category: Call Center Experience
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Telephone Skills
- Category: Time Management
- Category: Communication
- Category: Record Keeping

