Introduction to Customer Service
Completed by Benediktus Diptyarsa Janardana
May 22, 2025
18 hours (approximately)
Benediktus Diptyarsa Janardana's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Retail Sales
- Category: Positivity
