Introduction to Customer Service
Completed by Benediktus Diptyarsa Janardana
May 22, 2025
18 hours (approximately)
Benediktus Diptyarsa Janardana's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Sales
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management
- Category: Empathy
