Customer Service Fundamentals
Completed by Eslam Muhammad Fouad Jabr
March 3, 2019
14 hours (approximately)
Eslam Muhammad Fouad Jabr's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer Engagement
- Category: Service Management
- Category: Client Support
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Call Center Experience
- Category: Personal Attributes
- Category: Customer Service
