Call Center Customer Service
Completed by Amy Kim
November 30, 2023
19 hours (approximately)
Amy Kim's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Performance Metric
- Category: Record Keeping
- Category: Greeting Customers
- Category: Data Entry
- Category: Time Management
- Category: Call Center Experience
- Category: Customer Data Management
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Inbound Calls
- Category: Customer experience improvement
- Category: Problem Solving

