Customer Service Fundamentals
Completed by joseph faerber
November 14, 2019
14 hours (approximately)
joseph faerber's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Empathy
- Category: Telephone Skills
- Category: Communication
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Service

