Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Completed by Shivangi Mishra
July 30, 2020
5 hours (approximately)
Shivangi Mishra's account is verified. Coursera certifies their successful completion of Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
What you will learn
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
Skills you will gain
- Category: Health Systems
- Category: Safety Standards
- Category: Risk Analysis
- Category: Continuous Quality Improvement (CQI)
- Category: Health Care
- Category: Patient Safety
- Category: Systems Thinking
- Category: Risk Management
- Category: Quality Improvement

