Salesforce Basics
Completed by Elizabeth Evangelista
January 20, 2021
4 hours (approximately)
Elizabeth Evangelista's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Security Management
- Category: Stakeholder Engagement
- Category: Automation
- Category: Customer Engagement
- Category: User Accounts
- Category: Data Security
- Category: Sales Enablement
- Category: Customer Communications Management
- Category: Account Management
- Category: Customer Success Management
- Category: Data Management
- Category: Marketing Management
