Customer Service Fundamentals
Completed by Abigail Obonu Shadrach
October 21, 2020
14 hours (approximately)
Abigail Obonu Shadrach 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Service Level
- Category: Client Support
- Category: Customer Service
- Category: Empathy
- Category: Critical Thinking and Problem Solving
- Category: Service Management
- Category: Customer Complaint Resolution
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Process Management
- Category: Customer Engagement
