Customer Service Fundamentals
Completed by Rhoda Anuoluwa Oyinlola
November 14, 2022
14 hours (approximately)
Rhoda Anuoluwa Oyinlola's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Concision
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Support
- Category: Help Desk Support
- Category: Empathy
- Category: Customer Service
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Critical Thinking and Problem Solving
- Category: Communication
