Introduction to Operations Management
Completed by Sarah Cheung
February 12, 2026
16 hours (approximately)
Sarah Cheung's account is verified. Coursera certifies their successful completion of Introduction to Operations Management
What you will learn
You will learn to analyze processes, optimize flow, and manage variability, driving improvements and achieving excellence in operations management.
Skills you will gain
- Category: Operational Efficiency
- Category: Operational Excellence
- Category: Operations
- Category: Lean Methodologies
- Category: Quality Control
- Category: Quality Improvement
- Category: Statistical Process Controls
- Category: Process Management
- Category: Process Improvement
- Category: Process Improvement and Optimization
- Category: Capacity Planning
- Category: Quality Management
