Lead Management in Salesforce
Completed by Jordan Blake
January 23, 2026
29 hours (approximately)
Jordan Blake's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Prospecting
- Category: Sales Support
- Category: Salesforce
- Category: Campaign Management
- Category: Sales Development
- Category: Sales Enablement
- Category: Sales Management
- Category: Data Import/Export
- Category: Sales Operations
- Category: Sales Process
- Category: Promotions and Campaigns
