Introduction to Customer Service
Completed by Iramara Evangelista Da Costa
November 20, 2025
18 hours (approximately)
Iramara Evangelista Da Costa's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Call Center Experience
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Empathy
- Category: Greeting Customers
- Category: Time Management
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management

