Customer Service Fundamentals
Completed by Esteban Andres Ponce Chávez
September 8, 2025
14 hours (approximately)
Esteban Andres Ponce Chávez's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Problem Solving
- Category: Greeting Customers
- Category: Help Desk Support
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level
- Category: Customer Support
- Category: Customer Engagement
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy

