Customer Service Fundamentals
Completed by Subrato Das
March 11, 2025
14 hours (approximately)
Subrato Das's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Technical Support and Services
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Service
- Category: Customer and Client Support
