Customer Service Fundamentals
Completed by Roselle Anne Galez
February 28, 2025
14 hours (approximately)
Roselle Anne Galez's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Problem Solving
- Category: Personal Attributes
- Category: Communication
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
- Category: Help Desk Support
