Introduction to Customer Service
Completed by LUIS ALBERTO SALINAS ROJO
May 27, 2025
18 hours (approximately)
LUIS ALBERTO SALINAS ROJO's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Greeting Customers
- Category: Customer Support
- Category: Empathy
- Category: Ability To Meet Deadlines
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Positivity
- Category: Non-Verbal Communication
- Category: De-escalation Techniques

