Service Transformed: Lessons in U.S. Veteran Centered Care
Completed by Kristen Elizabeth Hill
February 22, 2021
33 hours (approximately)
Kristen Elizabeth Hill's account is verified. Coursera certifies their successful completion of Service Transformed: Lessons in U.S. Veteran Centered Care
What you will learn
Understand the origins of Academic Medical Centers and Veterans Administration affiliations.
Recognize and manage the influence of bias and stereotypes in patient-provider interactions.
Skills you will gain
- Category: Patient Evaluation
- Category: Triage
- Category: Health Disparities
- Category: Cultural Sensitivity
- Category: Healthcare Ethics
- Category: Diversity Awareness
- Category: Patient Communication
- Category: Intercultural Competence
- Category: Trauma Care
- Category: Health Equity
- Category: Patient-centered Care
- Category: Mental Health

