Customer Service Fundamentals
Completed by Alexander M Bouley
October 30, 2025
14 hours (approximately)
Alexander M Bouley's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Empathy
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Support
- Category: Customer Engagement
- Category: Personal Attributes
- Category: Communication
- Category: Call Center Experience
- Category: Process Management
- Category: Help Desk Support
