Introduction to Customer Service
Completed by CHUKWUEBUKAJEREMIAH OGBODOEZE
October 13, 2023
18 hours (approximately)
CHUKWUEBUKAJEREMIAH OGBODOEZE's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Call Center Experience
- Category: Empathy
- Category: Retail Sales
- Category: De-escalation Techniques

