Introduction to Customer Service
Completed by Daniella Maria Ubiera tejera
July 21, 2025
18 hours (approximately)
Daniella Maria Ubiera tejera's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Customer Service
- Category: Time Management
- Category: Communication
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: Transaction Processing
- Category: Greeting Customers
- Category: Root Cause Analysis
